Shipping policy

Shipping Rates

Shipping costs are calculated at checkout. From time to time, we may offer free shipping on selected orders or promotions.

Delays & Responsibility

While we do our best to ensure timely delivery, SarmaLux is not responsible for delays caused by couriers, customs, or factors outside of our control.


Incorrect Address

Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.


Lost or Missing Orders

If your order has not arrived within the expected timeframe, please contact us at sarmaluxltd@gmail.com and we will assist you.